Our Most Asked Questions on Guest Services

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Yes, if taking ski or snowboard lessons in Niseko you need a valid lift ticket. Even for beginner lessons, a lift ticket is required to access the slopes and learning areas. This applies across all of Niseko's ski resorts, including Grand Hirafu, Hanazono, Niseko Village, and Annupuri. 

When booking lessons for your children, make sure to include appropriate lift tickets in your planning. Ensuring your kids have the right lift tickets will guarantee they can fully participate in their lessons and enjoy Niseko's world-renowned powder snow experience.

Lift tickets for children 3 and under are free. You will need to go with the children to the lift ticket counter.

If you book lift passes with Holiday Niseko, your lift passes will be delivered to your accommodation before you check-in. 

We highly recommend booking ski lessons and airport transfers well in advance. These services will sell out during peak periods. You can easily add guest services to your booking via your MyBooking page.

Enhance your Niseko winter experience by customising your accommodation booking with various convenient add-ons. We are able to offer the services below:

  • Private transfers
  • Bus transfers
  • Lift tickets
  • Ski rentals
  • Ski lessons
  • Lift passes
  • And more

These can all be booked via your MyBooking page.