Working in Niseko is your chance to experience world famous powder snow, stunning scenery and Japanese culture. Becoming part of the Holiday Niseko team means you will have the opportunity to work with people from all over the world that are just as passionate about living, working and playing in Asia's most famous resort.

Employment Opportunities at Holiday Niseko

Location: Hirafu, Niseko, Hokkaido, Japan
Annual Salary: ¥4,300,000 to ¥4,800,000
 

Holiday Niseko is seeking an enthusiastic Reservations Specialist to join our team in Hirafu, Asia's premier ski destination. In this role, you will be responsible for managing accommodation and guest service reservations throughout the year, with additional front desk support duties during the winter season.
 

Main Responsibilities:

Process and manage accommodation and service reservations year-round
Deliver professional telephone and email communication by responding to all inquiries within agreed timeframes
Convert inquiries to sales by proactively following up and soliciting bookings
Ensure all holidays and accommodations are booked according to guest requests
Coordinate with Front Office to provide complete and accurate booking information
Support front desk operations during winter season
Resolve guest concerns promptly and effectively

Knowledge and Skill Requirements:

Hospitality experience welcomed but not required - full training will be provided
Professional and friendly demeanor with exceptional communication skills
Strong problem-solving abilities and attention to detail
Ability to work in a fast-paced environment during peak season
Excellent organizational and time management skills
Attention to detail

Language Requirements:

Strong English communication skills (verbal and written)
Intermediate to advanced Japanese language skills would be an advantage (but not required)
Chinese language skills would be an advantage (but not required)

Employment Package Details:

Employment Status: Ongoing contract with visa sponsorship available
Location: Hirafu, Niseko, Hokkaido, Japan
Working Hours: Average 40 hours per week (shift times vary by season)
Annual paid leave: 10 days (after 6 months of employment)

Benefits:

Flexi-time system 
Health, social, and employment insurance
Visa sponsorship
Staff accommodation available
Access to language and work-relevant training subsidy
Opportunity to live and work in one of Asia's top ski destinations

This position is ideal for individuals passionate about the outdoors, especially winter sports enthusiasts. Located in Japan's powder paradise, you'll have access to world-class skiing and snowboarding during your time off. Embrace the opportunity to combine your career with your love for mountain adventures and the outdoors lifestyle that Niseko offers year-round.

About Holiday Niseko:
Holiday Niseko is a premier property management and travel agency company located in Hirafu, Niseko. We specialize in providing exceptional accommodation and travel services to guests visiting Asia's premier ski destination. Our team is dedicated to delivering unforgettable experiences while maintaining the highest standards of service and hospitality.
 

Note: Please include a photograph with your resume when applying.

Starting Date: Position available immediately, but we are flexible for the right candidate

Please send your resume to [email protected]

予約スペシャリスト / ゲストサービスコーディネーター - Holiday Niseko

勤務地: 北海道ニセコ比羅夫 年収: ￥4,300,000 ～ ￥4,800,000

Holiday Nisekoでは、アジア有数のスキーリゾート地である比羅夫で活躍していただける熱意ある予約スペシャリストを募集しています。この職種では、一年を通して宿泊施設とゲストサービスの予約管理を担当し、冬季にはフロントデスク業務のサポートも行っていただきます。

主な職務内容:

• 一年を通して宿泊施設とサービスの予約処理・管理
• 合意された時間枠内にすべての問い合わせに対応する、プロフェッショナルな電話・Eメール対応
• 積極的なフォローアップと営業活動による問い合わせから販売への転換
• ゲストの要望に応じたすべての休暇と宿泊施設の予約確保
• フロントオフィスとの連携による完全かつ正確な予約情報の提供
• 冬季のフロントデスク業務のサポート
• ゲストの懸念事項に迅速かつ効果的に対応

知識・スキル要件:

• ホスピタリティ経験は歓迎しますが、必須ではありません - 十分な研修を提供します
• プロフェッショナルでフレンドリーな態度と優れたコミュニケーションスキル
• 強い問題解決能力と細部への注意力
• 繁忙期の忙しい環境での業務遂行能力
• 優れた組織力と時間管理スキル
• 細部へのこだわり

言語要件:

• 優れた英語コミュニケーションスキル（口頭および書面）
• 中級から上級の日本語スキルがあれば優遇（必須ではありません）
• 中国語スキルがあれば優遇（必須ではありません）

雇用条件の詳細:

• 雇用形態: ビザスポンサーシップ可能な継続契約
• 勤務地: 北海道ニセコ比羅夫
• 勤務時間: 週平均40時間（シフト時間は季節により異なる）
• 有給休暇: 10日（雇用後6ヶ月経過後）

福利厚生:

• フレックスタイム制
• 健康保険、社会保険、雇用保険
• ビザスポンサーシップ
• スタッフ宿泊施設利用可能
• 言語および職務関連トレーニング補助へのアクセス
• アジア有数のスキーリゾート地で生活・勤務する機会

この職種は、特に冬のスポーツ愛好家など、アウトドアに情熱を持つ方に最適です。日本のパウダーパラダイスに位置し、休日には世界クラスのスキーやスノーボードを楽しむことができます。ニセコが一年を通して提供する山の冒険とアウトドアライフスタイルと共に、あなたのキャリアを組み合わせる機会を掴んでください。

Holiday Nisekoについて:

Holiday Nisekoは、北海道ニセコ比羅夫に位置するプレミアムな不動産管理・旅行代理店会社です。アジア有数のスキーリゾート地を訪れるゲストに卓越した宿泊施設と旅行サービスを提供することを専門としています。私たちのチームは、最高水準のサービスとホスピタリティを維持しながら、忘れられない体験を提供することに専念しています。

注意: 応募の際は、履歴書と一緒に写真を添付してください。

 開始日: 即日勤務可能ですが、適切な候補者であれば柔軟に対応します。

Please send your resume to [email protected]

Working as a Resort Representative for Holiday Niseko you will be joining a team of approximately 80 foreign and Japanese full time and seasonal staff. You will be getting a hands-on introduction to inbound tourism and resort property management in one of the snowiest places in the world. Holiday Niseko has about 8,000 guests who will book through us for the winter and your role will be to assist these guests during their stay.

We have created a flexible working schedule that gives the opportunity to go skiing everyday while living here. Your shift will see you working as part of a team of resort reps but also independently as you will be in charge of your own van picking up and dropping off customers to meet their bus. The daily schedule is determined by the amount of arrivals, departures, snow clearing and odd jobs that need doing. 

For more details please send a resume to [email protected] 

Are you a night person with a passion for snow? Holiday Niseko is seeking a dedicated individual to join our nocturnal crew for the upcoming winter season!
 

Role Overview:
As our Night Manager, you'll be the guardian of Holiday Niseko while others sleep. Your reward? Fresh powder runs every morning before the crowds hit the slopes!
 

Your Role:
Welcome late-arriving guests with a warm smile
Keep our properties safe and sound
Tackle any midnight surprises 
Prep for the next day

We're Looking For:
A someone who can handle the unexpected
Someone who thrives working solo 
Practical minded individual

Must-Haves:
Ability to legally drive in Japan
Flexibility to work varying hours (mostly 11:00 PM - 7:30 AM)

Benefits:
Competitive wages and salary
Grand Hirafu Season pass ( can upgrade to All Mt)
Accommodation in the village
Role could be suitable for a couple

For more details please send a resume to [email protected] 

Are you interested in meeting people from around the world, skiing, snowboarding or the great outdoors? Would you like to work for one of Niseko's leading accommodation and property management companies? Do you have customer service experience, are fluent in written and spoken English and enjoy working in a team environment?

Holiday Niseko is an established travel agent and property management company based in Hirafu Niseko. We manage over 120 accommodation units and bring people from across the globe to enjoy the area's incredible snow. With over 60 winter staff we pride ourselves on providing excellent service to our guests and property owners.

As a member of our front desk and reservations team you will be responsible for communicating with, booking accommodation and services for and providing fantastic customer service to our guests.   

Responsibilities

• Communicating via email to sell and book our wide range of accommodation.
• Coordinating our resort hosts to make pick ups and perform daily tasks.
• Assisting guests to make guest service bookings
• Answering phone calls and queries

Skills and capabilities

• Pragmatic and efficient when dealing with situations as they arise
• Experience with accommodation management systems preferred
• Strong written and oral communication in English essential
• Confident and experienced in customer service
• Spoken Japanese communication skills

Please send resume and cover letter to [email protected]