Working At Niseko Resort
Working in Niseko is your chance to experience world famous powder snow, stunning scenery and Japanese culture. Becoming part of the Holiday Niseko team means you will have the opportunity to work with people from all over the world that are just as passionate about living, working and playing in Asia's most famous resort.
Holiday Niseko Perks
- Season Pass
- Staff Accommodation
- Staff Training
- Flexible Scheduling
- Discounts
- Staff Events
Employment Opportunities at Holiday Niseko
Seasonal - Resort Representative - Positions now filled
Working as a Resort Representative for Holiday Niseko you will be joining a team of approximately 80 foreign and Japanese full time and seasonal staff. You will be getting a hands-on introduction to inbound tourism and resort property management in one of the snowiest places in the world. Holiday Niseko has about 8,000 guests who will book through us for the winter and your role will be to assist these guests during their stay.
We have created a flexible working schedule that gives the opportunity to go skiing everyday while living here. Your shift will see you working as part of a team of resort reps but also independently as you will be in charge of your own van picking up and dropping off customers to meet their bus. The daily schedule is determined by the amount of arrivals, departures, snow clearing and odd jobs that need doing.
For more details please send a resume to [email protected]
Seasonal - Night Manager- Position now filled
Are you a night person with a passion for snow? Holiday Niseko is seeking a dedicated individual to join our nocturnal crew for the upcoming winter season!
Role Overview:
As our Night Manager, you'll be the guardian of Holiday Niseko while others sleep. Your reward? Fresh powder runs every morning before the crowds hit the slopes!
Your Role:
Welcome late-arriving guests with a warm smile
Keep our properties safe and sound
Tackle any midnight surprises
Prep for the next day
We're Looking For:
A someone who can handle the unexpected
Someone who thrives working solo
Practical minded individual
Must-Haves:
Ability to legally drive in Japan
Flexibility to work varying hours (mostly 11:00 PM - 7:30 AM)
Benefits:
Competitive wages and salary
Grand Hirafu Season pass ( can upgrade to All Mt)
Accommodation in the village
Role could be suitable for a couple
For more details please send a resume to [email protected]
Year Round - International Sales Consultant
Are you passionate about winter sports, the great outdoors, and international hospitality? Holiday Niseko, a leading accommodation and property management company in Niseko, is seeking a customer service professional to join our team!
About Us: Holiday Niseko is an established travel agent and property management company based in Hirafu, Niseko. We manage over 140 accommodation units, attracting global visitors to experience our world-renowned snow. With a winter staff of 80+, we pride ourselves on delivering excellent service to guests and property owners alike.
Ideal Candidate:
- Business-level English proficiency (written and spoken)
- Proficient in spoken Chinese or Japanese (preferred but not a prerequisite)
- Proven customer service experience
- Team player with excellent communication skills
- Adaptable and efficient in handling diverse situations
- Experience with accommodation management systems (preferred)
Key Responsibilities:
- Manage accommodation bookings and guest services via professional email communication
- Coordinate with resort hosts for pickups and daily operations
- Assist guests with service bookings and inquiries
- Handle phone calls and queries with a high level of professionalism
Why Work With Us:
- Professional yet relaxed work environment with excellent work-life balance
- Comprehensive benefits package including health, social, and employment insurance
- Visa sponsorship available for qualified candidates
- Grand Hirafu season pass provided
- Japanese language study subsidy
- Assistance with local accommodation
- Competitive annual salary starting from ¥3,600,000
Join our front desk and reservations team to provide exceptional customer service to our international clientele. If you're ready for a rewarding career opportunity in beautiful Niseko, we want to hear from you!
Please send your resume and cover letter to [email protected]
Seasonal - Front Desk Staff ( Positions now filled)
Are you interested in meeting people from around the world, skiing, snowboarding or the great outdoors? Would you like to work for one of Niseko's leading accommodation and property management companies? Do you have customer service experience, are fluent in written and spoken English and enjoy working in a team environment?
Holiday Niseko is an established travel agent and property management company based in Hirafu Niseko. We manage over 120 accommodation units and bring people from across the globe to enjoy the area's incredible snow. With over 60 winter staff we pride ourselves on providing excellent service to our guests and property owners.
As a member of our front desk and reservations team you will be responsible for communicating with, booking accommodation and services for and providing fantastic customer service to our guests.
Responsibilities
- Communicating via email to sell and book our wide range of accommodation.
- Coordinating our resort hosts to make pick ups and perform daily tasks.
- Assisting guests to make guest service bookings
- Answering phone calls and queries
Skills and capabilities
- Pragmatic and efficient when dealing with situations as they arise
- Experience with accommodation management systems preferred
- Strong written and oral communication in English essential
- Confident and experienced in customer service
- Spoken Japanese communication skills
Please send resume and cover letter to [email protected]