The Front Desk team in Holiday Niseko especially Joel Westcot, had been very helpful and quick in responding to every query I had. Our family of 2 adults and 2 kids stayed at Ezo Yuki. The apartment was clean and well heated, and it had everything we needed. The kitchen was well furnished - it even came with an electric hot pot which we used it for our shabu shabu dinner. Loved the big windows which allowed us to look out at the falling snow, while we had our hot chocolate. It was easy to get to the Grand Hirafu Gondola Lift by taking the free shuttle (1 minute away from our apartment). We were very grateful for the transport that Holiday Niseko arranged for us from our apartment to the Welcome Center at 7am, so that we could catch our Airport transfer to the airport. We will definitely come back to stay at Ezo Yuki and booked everything through Holiday Niseko.

Nice place to stay in a quiet location

Decided to upgrade from our previous accommodation this year and found pros and cons for this property. It's nice and relatively new inside. Large living area and kitchen which is great if there are 4 or more people, plenty of space to eat/prepare meals/relax. Balcony good to have as well. Nice views of Hirafu and Mt Yotei from big windows and balcony. Although there are two bathrooms they are both downstairs and one is an ensuite, which is a little inconvenient. Also the bathrooms did not have Japanese toilets which we would have expected for a property of this price. Location is good, right off the main road. There's a shuttle stop about 20 meters away but be aware it's the east village shuttle so the timings are less frequent. Good for Lawson convenience store which is less crowded than Seicomart.

The property was really well maintained and clean.

Our family of 4 adults stayed 6 nights in 2 bedrooms which were small, with little luggage space. The wardrobes were adequate although more clothes hangers would help. The beds were comfortable but somewhat soft. The 2 Bathrooms were very clean, but surprisingly the toilet seats were without the ubiquitous Japanese bidet toilet seats which are so common in Japan. More hangers in the toilet for clothes and towels would be helpful. All equipment worked well, the wireless Internet was flawless, the heaters, washing machine, dryer, stove, all worked with absolutely no problems. It's just a 10 or 15 minute walk to the ski lifts. Meals could be bought at Seico mart or restaurants within a 10 minute walk. Hirafu free shuttles are just a few minutes walk from the apartment. Service was excellent in that pickup upon arrival was waiting for us at Welcome center, and the courtesy departure transport to Kutchan was punctual.

This is the second time we have stayed at Ezo Yuki great location has everything we need clean and tidy.