Excellent service - prompt replies, transfers to/from the accom to hirafu welcome center is great. We changed apt in the middle of our stay, and NH helped to transfer the luggages while we were out skiing. Helped us get discounted ski pass (free child with adult all mountain pass purchased). Prices - good value as we booked off peak (mid-mar). Apt was certainly cheaper than what we would have paid for 2 hotel rooms and more spacious/comfortable. Location - altho only about 150-200m walk to the family ace chairlift, it would be challenging to walk there in your ski boots n equipment as it is sightly uphill for half the journey n icy slippery. We left our equipment with our ski school near the chairlift so we were spared the agony. So take note of this, esp if u have young kids! Overall, very good stay. Will use NH again if we ever go niseko again!

this was our first time in Niseko and we were truly happy with the accommodation. Very clean and functional with all the comforts of home. The apartment itself was very well heated so at no time did we feel the cold.Location was great with only a 10min walk to the first chair lift and surrounded by great little eateries. We had a small issue with the plumbing but the guys at the office were quick to respond and repair. We were so happy with our stay that we immediately booked again for next year

From the moment I sent my query through the customer service I received was of the highest standard. They were a one stop shop for all that we needed in Hirafu. The location was great close enough to tge centre of town but tucked away enough, great with kids! Accomodation was great, clean and well looked after. Kitchen was great better than I expected and had everything we needed and more. The only thing I can mention that may help others is that the stairs are a little steep so could be difficult with a small child or if you have bad knees.Also storage in the room for clothes was limited but we coped fine Overall fantastic and we will definetly be back!!

Definite will come back again.....

Udelka B was the best possible place for our stay in Niseko. The apartment was fantastic and the location was spot on. We were in a nice quiet area but a very short walk to the main hub of shops and restaurants. The property presented beautifully and had everything we could hope for. The only two small mentions would be that the shower head needs replacing and there is a loud continual clicking/bang sound in the fireplace when it is in operation. We loved our stay at Udelka B!

The bulbs for some of the lamps / lights were blown but it was not a big deal.