> Arrival Procedures

1. Arrival at New Chitose Airport (Sapporo) 
2. Meet with the driver at the arrivals exit point - please ask at the airport info desk if you cannot find your driver
3. The driver will then move the vehicle from the car park to the pick-up/drop-off point (about 15 minutes)
4. Depart from the Taxi lane to Niseko

Arrival via domestic flight - the driver and vehicle will be ready 40 minutes after your arrival

Arrival via international flight - driver and vehicle will be ready 90 minutes after your arrival 

> Departure Procedures

Chalet/Lodge

Your transfer driver will stop in front of the chalet/lodge 5-10 minutes before the departure time and wait for the customer. You may be notified by the doorbell.

Hotel/Condo

Your transfer will be waiting at the hotel/condo lobby 5-10 minutes before the departure time. You may be notified through the front desk.

Important Notes

1. If the driver has to wait without any prior notification, ¥2000 yen will be charged for every 10 minutes of waiting

2. The vehicle will depart the airport if passengers are not present within 30 minutes of the meeting time