The most popular and convenient route to Niseko is:

1. Fly to New Chitose Airport (CTS) near Sapporo
2. Take a bus or private transfer to Niseko

Why this route is recommended:

• Convenience: Direct access from many international destinations
• Cost-effectiveness: Especially during winter months
• Reliability: Less affected by weather compared to other options

About New Chitose Airport (CTS):

• Main gateway for Niseko
• Closest international airport to the resort
• Located near Sapporo in Hokkaido

Alternative option - Train from New Chitose Airport (CTS) to Kutchan Station:

• Note: Luggage space may be limited on trains
• This option usually requires at least one change of trains
• You'll need to take a taxi from Kutchan Station to your final destination in Niseko (additional 15-20 minutes)

Bus vs Private transfer:

• Bus: More economical, fixed schedule
• Private transfer: More flexible, direct to your accommodation

We recommend booking your airport transfer in advance, especially during peak seasons.

For assistance with arranging your transfer or for more detailed information, please don't hesitate to contact us [email protected] 

Yes, we can arrange transportation for guests who have booked accommodation with us. We offer:

• Private transfers
• Bus transfers

How to book:

1. Email [email protected] OR
2. Visit your My Booking Page

Important notes:

• Transportation booking is available only for our accommodation guests
• Early booking is recommended, especially during peak seasons
• Please have your booking details ready when contacting us

Benefits of booking through us:

• Convenience: One-stop service for accommodation and transport
• Reliability: We work with trusted transportation providers
• Support: Our team can assist with any transport-related queries

For the smoothest travel experience, we recommend arranging your transportation as soon as your accommodation is confirmed.

There are several options to reach Niseko from New Chitose Airport:

1. Shuttle Bus • Frequent direct buses during ski season (December to March) • Journey time: 2.5 to 3 hours • To book: Email [email protected] with your 7-digit booking ID
2. Private Transfer • Door-to-door service from airport to your accommodation • Journey time: 2 to 2.5 hours • To book: Email [email protected] with your 7-digit booking ID
3. Train • Take JR train from airport to Otaru, then transfer to Hakodate Line to Kutchan Station • From Kutchan, take a taxi or local bus to Niseko • Total journey time: 3.5 to 4 hours
4. Rental Car • Suitable if you're comfortable driving in winter conditions • Journey time: 2 to 2.5 hours

We recommend:

• Shuttle bus or private transfer for convenience and reliability
• Book in advance, especially during peak season

Need help deciding or booking? Contact us for personalized assistance!

The journey time varies depending on your chosen mode of transportation:

• Shuttle Bus: 2.5 to 3 hours
• Private Transfer: 2 to 2.5 hours
• Train: 3.5 to 4 hours
• Rental Car: 2 to 2.5 hours (weather permitting)

Please note:

• Times are approximate and can be affected by weather and traffic conditions
• Winter weather may increase journey times, especially for road travel

For more detailed information on each transportation option, including how to book, please refer to our FAQ: 'How do I get from New Chitose Airport to Niseko?'

Need help choosing the best option for your trip? Feel free to contact us for personalized advice!

Yes, we provide pick-up service from the Hirafu Welcome Centre for all our guests. Here's what you need to know:

• For bus arrivals to Hirafu area:
  • Even if you've booked a bus transfer, we'll pick you up from the Hirafu Welcome Centre
  • This ensures you and your luggage arrive safely at your accommodation
• How to arrange pick-up:
  1. Email [email protected]
  2. Mention you need pick-up from Hirafu Welcome Centre
  3. Provide your arrival details (date, time, and bus service if applicable)

• Important: 

  - Request pick-up at least 5 days in advance to ensure driver availability

• Why we pick you up:
  • To help with luggage transportation
  • To ensure you find your accommodation easily
  • To provide a warm welcome to Niseko

We're committed to making your arrival as smooth as possible. If you have any questions about your pick-up, please don't hesitate to contact us!

Parking arrangements vary depending on your accommodation location. To ensure you have the most accurate and up-to-date information:

• Contact Holiday Niseko directly for parking details
• Email: [email protected]

Why contact us?

• Parking availability differs by property
• Some accommodations have on-site parking
• Others may require use of nearby parking facilities
• We can provide specific instructions for your booking

Please reach out as soon as you've confirmed your car rental. This allows us to provide timely information and ensure a smooth arrival experience.

Yes, but there are important requirements to consider:

Legal Requirements:

• Most foreign visitors need an International Driving Permit (IDP)
• Check with your embassy in Japan for specific driving requirements
• Serious consequences apply for unlicensed driving or incorrect documentation
• Photocopies are not acceptable

Obtaining an IDP:

• Must be obtained in your home country before traveling
• Typically issued by your national automobile association
• Usually involves a small fee
• Apply well in advance of your trip

Important Notes:

• Japan only accepts IDPs based on the 1949 Geneva Convention
• Citizens from Belgium, France, Germany, Monaco, Switzerland, or Taiwan need an official Japanese translation of their license instead of an IDP

Driving in Japan, especially in winter conditions, can be challenging. Consider all transportation options before deciding to rent a car.

The correct station to disembark is: Kutchan Station

Important notes:

• Do not get off at Niseko Station or Hirafu Station
• Kutchan is the main station serving the Niseko area

After arriving at Kutchan Station:

• You'll need to take a taxi or local bus to reach Niseko resort areas
• The journey from Kutchan to Niseko takes about 15-20 minutes by car

Tips:

• Confirm your final destination (specific resort or accommodation) before arranging onward transport from Kutchan
• Limited taxi services may be available, especially during peak seasons, so consider booking in advance
• If you need assistance with transport from Kutchan to your accommodation, please contact us

Remember: Train services can be affected by weather conditions, especially in winter. Always check the latest schedules and plan accordingly.