4.75 / 5 fast and reliable service
The team works fast and reliable; I booked on the very last minute (actually just before leaving home), for a fair deal. holiday niseko was the only agency able to react on very short notice. the local service was perfect (picking up at the bus station, explaining the accommodation, taking care of the luggage at the last skiing day, and then a final lift to the bus station again); I can't think of anything to complain. btw, all staff I met were native english speaker; so easy communication guaranteed.
The accommodation itself (flow niseko) was brand new, pretty stylish, but still functional, with fast internet. as usual, the ski room is downstairs; I didn't find a heater for the ski boots (this might be potential for improvement). The only thing what I didn't like is the non-existing outlook (that's why I gave one star less for location). opening the curtain doesn't make much sense as one just sees the next building, close enough to possibly have a chat with the neighbours. so one might feel a bit trapped, if one wants to spend also some daytime in the studio flat.
The ski bus station is just outside across the road; but it's even not a too long walk to reach the base without taking the bus, or vice versa to go home after skiing when one doesn't want to wait for the next bus. shops and plenty of choice of eating places are in walking distance. in summary: a perfect choice, I would go for it again without any hesitation.