Booking Conditions
A refundable deposit of 30% of the cost of the accommodation booking, must be paid within 14 days of the
reservation being made before a reservation can be confirmed. Failure to do so will result in the reservation being
cancelled unless other arrangements are made. A reservation confirmation document will be issued once the
deposit has cleared in our bank account. Payment of the balance of the total cost (Including lift tickets and transfers)
must be received no later than 60 days prior to the arrival date. Failure to make the final payment on time may result
in the booking being cancelled. Cancellation fees will be charged in accordance with the Cancellation Conditions set
out below. If the date on which the reservation is made or the date on which the deposit is otherwise due, is less
than 60 days prior to the arrival date, immediate payment in full of the Total Cost is required at the time of making
the reservation unless otherwise notified to you at the time the reservation is made. Holiday Niseko reserves the
right to re-locate guests to equivalent or higher standard accommodation than booked in case of dire circumstances.
Cancellation Conditions
Bookings cancelled more than 60 days prior to the arrival date are subject to a cancellation fee of 15,000 Japanese
Yen, plus any transaction fees incurred.
Bookings cancelled 30 to 60 days prior to the arrival date will incur a cancellation fee of 50% of the Total Cost.
For those bookings cancelled less than 30 days prior to the arrival date, a cancellation fee of 100% of the Total Cost
will be incurred (that is, there will be no refund).